For return or exchange, please contact us at firstname.lastname@example.org to ask a RA# (Return Authorization number) within 14 days of receipt date of item except for special ordered items (special sizing or re-sized, engraved, different chain length, custom orders etc.), and send it back to us within 5 days from date of RA# is issued.
The jewelry must be returned in "New" condition as it was received. We are unable to accept unauthorized item and will not accept these packages. Shipping and insurance is not refundable.
Prices are subject to change without notice, we try to keep our prices as current as possible, however due to the rising price of gold, there may be price changes on items before we update it on our website.
All items are hand made and unique, therefore they may vary slightly from the images.
Once your order is placed and confirmed, it will be produced. It takes about 2-4 weeks to make it and 1 week to ship.
Shipping and handling cost will be included in your confirmation email.
Orders cannot be canceled after they are confirmed. All sales are final.
All major credit cards, debit cards and PayPal. Also certified checks and cash.
If you are interested in a custom design (engagement rings, wedding bands, etc.) we will be happy to discuss your ideas. Please contact us via email with your requests. (お問い合わせは日本語でもどうぞ。) email@example.com